Location
West Springfield, MA
SoftDig supported the Memorial Avenue Reconstruction Project by delivering subsurface utility engineering (SUE), utility mapping, CCTV inspections, and hydro jetting across a heavily trafficked commercial corridor. The project required accurate identification and condition assessment of underground utilities to support roadway reconstruction and infrastructure upgrades.
Project Overview
The Memorial Avenue Reconstruction Project involved comprehensive subsurface utility engineering and infrastructure assessment along approximately 8,150 linear feet of a commercial roadway corridor in West Springfield, Massachusetts.
SoftDig performed Quality Level B (QLB) utility designation alongside CCTV pipeline inspections and hydro jetting services to evaluate and maintain underground infrastructure systems. The project required coordination within an active commercial district, ensuring minimal disruption to traffic and surrounding businesses while maintaining safety and accuracy.
Scope of Services
SoftDig delivered a multi-service approach combining utility mapping, inspection, and maintenance to support roadway reconstruction and infrastructure planning.
Services included:
- Utility Markouts & Designation (Quality Level B)
- GIS Mapping and data integration
- Geodatabase management
- CCTV pipeline inspections
- Hydro jetting for system maintenance
This integrated approach ensured both the location and condition of underground utilities were fully understood prior to construction.
Project Challenges
Working within an active commercial corridor introduced a range of logistical and technical challenges.
Key challenges included:
Maintaining Public and Crew Safety
Implementing traffic control and safe work zones in a dense commercial area.
High-Traffic Environment
Maintaining safe operations along a busy roadway with consistent vehicle and pedestrian activity.
Aging Underground Infrastructure
Evaluating existing storm and sanitary systems requiring inspection and maintenance.
Coordination with Multiple Stakeholders
Working alongside engineers, contractors, and municipal stakeholders to maintain project timelines.
Field Operations & Utility Mapping Approach
SoftDig utilized a combination of geophysical locating methods and field verification techniques to accurately designate underground utilities along the route.
Methods included:
- RF and electromagnetic locating
- Records research and utility reconciliation
- Field data collection using GPS-enabled systems
- Integration of findings into GIS and CAD environments
This approach ensured that all identified utilities were mapped with accuracy and consistency, reducing risk during design and construction.
Results & Deliverables
SoftDig successfully delivered accurate subsurface utility data and pipeline condition insights to support roadway reconstruction efforts.
Key outcomes:
- Utility mapping across approximately 8,150 linear feet
- CCTV inspection of storm and sanitary systems
- Hydro jetting to improve system performance
- GIS-integrated and CAD-ready deliverables
- Improved coordination for roadway reconstruction planning
The combination of mapping and inspection ensured that project stakeholders had the data needed to proceed with confidence.
Project Impact
The Memorial Avenue Reconstruction Project demonstrates SoftDig’s ability to support complex transportation infrastructure projects through integrated subsurface utility engineering and inspection services.
By combining mapping, inspection, and maintenance, SoftDig helped:
Enhance safety for both crews and the public
Reduce risk of utility conflicts during construction
Improve understanding of existing infrastructure conditions
Support efficient roadway reconstruction planning
Supporting Large-Scale Infrastructure Projects with Confidence
SoftDig provides subsurface utility engineering, utility mapping, and GIS solutions for energy, infrastructure, and municipal projects.
Contact us to learn how we can support your next project.
