Transportation

Memorial Avenue Reconstruction Utility Mapping & SUE

West Springfield, MA

Table of Contents

Location

West Springfield, MA

SoftDig supported the Memorial Avenue Reconstruction Project by delivering subsurface utility engineering (SUE), utility mapping, CCTV inspections, and hydro jetting across a heavily trafficked commercial corridor. The project required accurate identification and condition assessment of underground utilities to support roadway reconstruction and infrastructure upgrades.

Project Overview

The Memorial Avenue Reconstruction Project involved comprehensive subsurface utility engineering and infrastructure assessment along approximately 8,150 linear feet of a commercial roadway corridor in West Springfield, Massachusetts.

SoftDig performed Quality Level B (QLB) utility designation alongside CCTV pipeline inspections and hydro jetting services to evaluate and maintain underground infrastructure systems. The project required coordination within an active commercial district, ensuring minimal disruption to traffic and surrounding businesses while maintaining safety and accuracy.
Scope of Services

SoftDig delivered a multi-service approach combining utility mapping, inspection, and maintenance to support roadway reconstruction and infrastructure planning.

Services included:

Utility Markouts & Designation (Quality Level B)
GIS Mapping and data integration
Geodatabase management
CCTV pipeline inspections
Hydro jetting for system maintenance

This integrated approach ensured both the location and condition of underground utilities were fully understood prior to construction.

Project Challenges

Working within an active commercial corridor introduced a range of logistical and technical challenges.

Key challenges included:

Maintaining Public and Crew Safety
Implementing traffic control and safe work zones in a dense commercial area.

High-Traffic Environment
Maintaining safe operations along a busy roadway with consistent vehicle and pedestrian activity.

Aging Underground Infrastructure
Evaluating existing storm and sanitary systems requiring inspection and maintenance.

Coordination with Multiple Stakeholders
Working alongside engineers, contractors, and municipal stakeholders to maintain project timelines.

Field Operations & Utility Mapping Approach

SoftDig utilized a combination of geophysical locating methods and field verification techniques to accurately designate underground utilities along the route.

Methods included:

RF and electromagnetic locating
Records research and utility reconciliation
Field data collection using GPS-enabled systems
Integration of findings into GIS and CAD environments

This approach ensured that all identified utilities were mapped with accuracy and consistency, reducing risk during design and construction.

Results & Deliverables

SoftDig successfully delivered comprehensive utility mapping and SUE data to support the Skipjack Onshore Cable Route project.

Key outcomes:

Designation of utility infrastructure across approximately 27 miles
Coverage of approximately 80+ acres of project area
Identification of multiple utility systems including electric, gas, water, gravity, and communications
Delivery of GIS-integrated and CAD-ready datasets
Improved coordination and reduced risk for engineering and construction teams

The project provided Ørsted with the data required to move forward with confidence in the planning and design of critical renewable energy infrastructure.

Project Impact

The Skipjack Onshore Cable Route is a key component in delivering offshore wind energy to the regional grid. SoftDig’s role in providing accurate subsurface utility data helped enable: